We have a 2 option return policy:
If you are not happy with your product/size, we will offer a 50% off coupon for a purchase to get you the correct product/size. Each case is reviewed carefully.
If you would prefer to return for a refund, you can pay to ship the item back to us, and we will refund the cost of the product.
Both options require proof of purchase, within email request.
To start a return, you can contact us at info@twotrailsdesign.com.We ship to US locations only at this time. Shipping rate will be displayed in your cart.
Shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Tucson Tucumcari
I received the wrong size. I love the shirt but can’t wear it. I’ve emailed Two Trails twice and have not received any response. I’m very disappointed.
Hi Maureen, I checked in on this and we responded to your email the same day we received it, 5/21 @ 10:31am. Please check your mail again we definitely don't want this to be the reason for your disappointment. I will forward that email again today so it is at the top of your inbox. Reach out to us directly if you have any further questions.
Very comfortable and
Great fit
Both shirts received have holes in the vertical front to back seams
Hi Bryan, if the product is damaged please send us photos to info@twotrailsdesign.com so that our team can resolve this!
I like getting the mixed responses when I wear this to my favorite adult beverage establishment... A mix of smiles & nods and then there are the HUH? What's yer shirt about man?
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